Here are answers to our most commonly asked questions.
WHAT HAPPENS AT THE EVENT? HOW DOES IT WORK?
It can vary, but a general overview of the event is:
We arrive at the venue to set up 45-60 minutes before the time you'd like to start serving the meal.
Our chef will check in with you, confirm place of set-up, and plug in the power.
We will prepare for service and will start making our delicious pizzas when you're ready.
We serve the entree, then we bring out the mains of your chosen menu on rotation, three (3) pizzas at a time until guests are full.
It takes around 10 minutes to prepare the equipment for the dessert pizzas, which are then served.
When all guests have finished eating and there are left overs, we pack-up and leave.
If you haven't paid in advance, the chef will approach you for the final payment.
WHAT AREAS OF SYDNEY DO YOU COVER?
We service Sydney metro, but we can travel beyond for an additional travel fee. We travel to Wollongong, the Blue Mountains
WHEN DO YOU ARRIVE TO SET UP?
We arrive at the venue 45-60 minutes before the event to set up. Then, the first pizzas, usually entree, are served at your allocated time. For example, if you have a 5:00pm function, we will be there no later than 4:15pm with the first pizzas being served fresh and hot at 5:00.
DO YOU HAVE A TIME LIMIT?
Yes and no. When you book Pizza Alfresco, you have us until your guests are finished. Most mobile pizza catering have a time limit of 3 hours, whereas we allow up to 4 and sometimes more if we don't have another event after. If you're having an all-nighter, we leave you with some take away.
IS THERE A MINIMUM PRICING PER PARTY?
Yes, there is a minimum pizza order per party (excluding any sides):
- Saturday Night - $1300
- All other times - $900
OUR BACKYARD HAS NO DRIVE TROUGH ACCESS. CAN I STILL BOOK YOU?
Absolutely. We can set up in the front yard or on the street and carry the pizzas to the party.
HOW MUCH SPACE DOES YOUR EQUIPMENT NEED?
Ideally, a space of 6 metres x 5 metres will fit all our equipment. We have a truck, the trailer with the oven, and a marquee beside the trailer which covers the preparation tables.
Please note: the oven is heavy and may sink if taken onto a soft surface, therefore pavement is preferred.
HOW DO I SECURE THE BOOKING?
To secure your booking, we require a $200 non-refundable deposit which we can take via credit card (+ 1.3% surcharge) or via EFT (no surcharge). This deposit is taken off the final amount. Should you cancel your booking, the money is not refunded; however, if you change your booking, the deposit will be moved to the other day.
DO YOU CATER FOR HALAL, GLUTEN-FREE OR OTHER DIETARY REQUIREMENTS?
Yes. Our menu is flexible for those with dietary requirements. Please contact us for further information. We recommend those with dietary requirements place their order directly with the chef, then wait beside the oven until it's complete. That way they get it piping hot and fresh. NOTE: there will be traces of gluten, nuts and eggs. While all care will be taken, please be aware there may be some included.
HOW MANY CHEFS COME TO OUR EVENT?
Two professional and friendly pizza chefs will be attending your function! One will bring the pizzas to the designated table and the other stays with the oven, ensuring your pizzas are coming out delicious and fast!
DO YOU USE ROLLERS FOR THE PIZZA BASES?
No. Our pizzas are made completely from scratch, including the dough, with our chefs authentically hand-forming the bases immediately before topping and cooking. This stops the air from being pushed out of the dough, creating a hard flat base. Our pizzas are just the way they make them in Naples.
DO YOU SERVE PIZZAS TO OUR GUESTS?
As we have two chefs; one will stay with the oven and cook, and one chef will cut, then serve the pizzas to a designated table. We've found a buffet-style works the best with ensuring everyone gets fed in a timely manner.
DO YOU SUPPLY PLATES, SERVIETTES OR CUTLERY?
Yes. We supply white, environmentally friendly and sustainably-sourced sugar cane pulp plates and serviettes. Not only are they better for the environment, but they are easier to clean up than plastic!
DO GUESTS SELECT THEIR PIZZAS?
Yes and no. We make all the pizzas from the selected menu so your guests can try a slice of everything. If you find a particular pizza is popular, let our chefs know and they'll make more. Good news is we can make small changes to the pizza menu before your function, so be sure to bring it up any changes at your time of booking.
HOW CAN I ENSURE MY GUESTS ARE SAFE FROM FOOD BORNE-ILLNESS?
This is extremely important! We refrigerate our ingredients from time of purchase to time of use. We have a refrigerated transport van, a refrigerated 3-door ingredients fridge attached to the oven trailer and a refrigerated pizza ingredients bar. We have seen many mobile pizza businesses use plastic containers placed on ice, which is unacceptable. We are also fully insured for product and public liability.
WHAT FUNCTIONS TO YOU CATER?
We do corporate functions and work events. We also do all types of parties: hens', bachelor, birthday, weddings, christenings and more.
DO YOU NEED ELECTRICITY OR WATER?
We definitely require electricity. We will supply all power cables for electricity supply within 20 metres of source. If there is no power source within 20 metres please let us know so that we can bring a generator ($50). The power source is to run our lighting and refrigeration, which is imperative for food safety.
Access to water is helpful, although we do bring our own just in case.